Terms of service
Terms of Service
Last updated: October 20, 2026
Welcome to artonwheels.co (the "Site"). The Site is operated by Vitano LLC, doing business as Artonwheels ("Artonwheels", "we", "us", "our"). By visiting the Site or buying from us, you agree to these Terms of Service ("Terms"), together with our Privacy Policy and Return and Refund Policy. If you do not agree, please do not use the Site.
1. Orders and payment
When you place an order, you are making an offer to buy. By placing an order, you confirm that you are legally able to enter into this agreement, or that you have the permission of a parent or guardian. We may accept or refuse your order, in whole or in part, for any reason, including limited stock, pricing errors, suspected fraud or suspected resale. If we cancel an order, we will refund you in full.
You agree to give us accurate and complete billing, shipping and contact information, and to keep it up to date. Prices are in the currency shown at checkout and can change at any time without notice. The price you see when you place your order is the price you pay. Discount codes and promotions are limited in time, cannot be combined unless stated, and may be withdrawn at any time.
2. Made-to-order products and shipping
Our products are made to order. Production time and delivery time are estimates, not guarantees, and they can be affected by carriers, customs and other events outside our control. Customs duties and import taxes are covered by us, so you do not pay extra fees on delivery. In the rare case where you are charged customs or import fees, contact us at support@artonwheels.co with a proof of payment and we will reimburse you. Risk of loss passes to you on delivery to the address you gave us. Please check your shipping address carefully, as we are not responsible for orders sent to an incorrect address provided by you.
3. Returns and refunds
Returns, exchanges and refunds are governed by our Return and Refund Policy, which is part of these Terms.
4. Payment disputes
If you have a problem with your order, please contact us at support@artonwheels.co before starting a dispute with your bank or card issuer. We will work to solve it quickly. Starting a chargeback without contacting us first, or for an order that was delivered, may lead us to share order and delivery information with your bank and to refuse future orders.
5. Product information
We try to show our products, colors and sizes as accurately as possible. Screens vary, so the colors you see may differ slightly from the real product. We do not guarantee that product descriptions or other content on the Site are error-free. We may correct errors, inaccuracies or omissions at any time, including after you place an order.
6. Intellectual property
All content on the Site, including designs, graphics, logos, photos, videos, text and the Artonwheels name, belongs to us or our licensors and is protected by intellectual property laws. You may not copy, reproduce, sell, modify, distribute or use any of it for commercial purposes without our written permission.
7. Your content
If you send us content, such as photos, videos, reviews, comments or ideas (including by tagging us or using our hashtags), you confirm that you have the right to share it and that it does not violate anyone's rights. You give us a free, worldwide, non-exclusive right to use, reproduce, edit and publish it on our Site, social media and marketing, with no obligation to pay you or to keep it confidential. We may remove any content at our discretion.
8. Prohibited uses
You may not use the Site to:
- break any law or regulation, or encourage anyone to do so
- infringe our intellectual property or anyone else's
- harass, abuse, threaten or discriminate against anyone
- submit false or misleading information, or pretend to be someone else
- send viruses or malicious code, or try to disrupt or bypass the security of the Site
- scrape, crawl, spam or collect other people's personal data
- resell our products without our written permission
We may suspend or end your access to the Site if you break these rules.
9. Third-party tools and links
The Site may include tools or links from third parties that we do not control. We are not responsible for their content, products or practices, and your use of them is at your own risk. Please read their terms and policies before using them.
10. Disclaimer of warranties
To the maximum extent permitted by law, the Site and everything on it is provided "as is" and "as available", without warranties of any kind, express or implied, including warranties of merchantability, fitness for a particular purpose and non-infringement. We do not promise that the Site will be uninterrupted, secure or error-free.
11. Limitation of liability
To the maximum extent permitted by law, Vitano LLC and its owners, employees, contractors and suppliers are not liable for any indirect, incidental, special, consequential or punitive damages, or for lost profits, revenue or data, arising from your use of the Site or our products. Our total liability for any claim related to an order will not exceed the amount you paid for that order. Some places do not allow these limits, so they apply only as far as the law allows.
12. Events beyond our control
We are not responsible for any delay or failure caused by events outside our reasonable control, including carrier delays, supplier or factory issues, natural disasters, strikes, customs holds, war, pandemics, internet or payment outages, and government actions.
13. Indemnification
You agree to defend and hold harmless Vitano LLC, and its owners, employees, contractors and suppliers, from any claim, loss or expense (including reasonable legal fees) caused by your breach of these Terms or your violation of any law or third-party right.
14. Governing law
These Terms are governed by the laws of the State of Delaware, United States, without regard to its conflict-of-law rules.
15. Dispute resolution and arbitration (United States)
If you live in the United States, please read this section carefully, as it affects your legal rights.
Informal resolution. Before starting any formal proceeding, you agree to contact us at support@artonwheels.co and give us 30 days to try to resolve the dispute.
Binding arbitration. If we cannot resolve it, any dispute, claim or controversy between you and Vitano LLC arising out of or relating to these Terms, the Site or your orders will be resolved by final and binding arbitration, rather than in court, except that either of us may bring a claim in small claims court if it qualifies. The arbitration will be administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules, and judgment on the award may be entered in any court with jurisdiction. The arbitrator decides the scope and enforceability of this section.
No class actions. You and we may bring claims against each other only in an individual capacity, and not as a plaintiff or class member in any class, collective or representative action. The arbitrator may not combine more than one person's claims.
Opt-out. You can opt out of this arbitration section by emailing support@artonwheels.co within 30 days of your first order or first use of the Site, with the subject "Arbitration Opt-Out". If you opt out, disputes will be brought in the state or federal courts located in Delaware.
If any part of this section is found unenforceable, the rest remains in effect, except that if the "No class actions" paragraph is found unenforceable, the whole arbitration section will not apply.
16. Customers outside the United States
If you live in the EU, the UK or another country with consumer protection laws, these Terms do not limit the consumer rights that the law of your country gives you and that cannot be waived by contract. Section 15 does not apply to you where local law does not allow it.
17. Changes to these Terms
We may update these Terms from time to time. The "Last updated" date shows the latest version. By using the Site after changes are posted, you accept them.
18. General
If any part of these Terms is found unenforceable, the rest remains in effect. If we do not enforce a right, that does not mean we give it up. You may not transfer your rights under these Terms, but we may transfer ours. These Terms, together with our Privacy Policy and Return and Refund Policy, are the entire agreement between you and us about the Site.
19. Contact us
Vitano LLC, operating as Artonwheels
Email: support@artonwheels.co
Address: 16192 Coastal Highway, Lewes, DE 19958, United States
